OnScreen Pitch Count Tips and Support

Have a Problem or a Suggestion?

Rare Bug Alert

A user recently reported a problem that we have as yet been unable to fix because we haven't been able to trigger it ourselves. What happens is that after the user finishes a game and emails the stat summary for the game, something bad happens to the pitching data. When he goes back to look at the game stats using OnScreen Pitch Count later, he sees zeros for the pitching stats. It turns out that this only happens if he is tracking stats for a single one of the teams in the game, and not if he is tracking both. We have tried to see how this can happen, but haven't discovered a way yet. It must be an unexpected result of the app confronting low memory conditions. It definitely doesn't happen under ordinary conditions, and we have had no other reports of the bug.

Please note that if this should ever happen to you, we can restore the data to an app file OnScreen Pitch Count can display. All we would need is the emailed pitching stat summaries, which you would presumably have available if the emailing is really what triggers the problem. So email us and let us know. We will of course keep working to find this tricky bug and will eventually squash it.

What About a Dropped Third Strike?

A user recently emailed (love to get email from users) to request a way be added to OnScreen Pitch Count to handle dropped third strikes, where the runner reaches base.

Here is our reply:

I'm happy to say the dropped third strike can be dealt with by the app already. Go ahead and record the strikeout. Then tap "Other OB". One of the choices is catcher drops third strike. Tap that and you add a base runner, but keep the strikeout. You can call it a wild pitch too if appropriate. The play will be tallied as Other in the list of how runners reached base.